# 🎁 PRMPTLRD — Try This: Free Customer Support Helper

Welcome 👋 — this is a **free sample** from the PRMPTLRD library.

In the next **3 minutes** you'll have a customer-support helper that drafts polite, on-brand replies to any customer question you paste in.

> **Never used AI before?** Don't worry. Every step is spelled out. If you can copy, paste, and type your business name, you can do this.

---

## ✅ What you'll have when you finish

A support helper that drafts customer reply emails, chat responses, or refund explanations — written in your tone, never reactive, always solution-first.

---

## 🚦 Step 1 — Open an AI chat

Pick one (both free):

- **ChatGPT** → https://chat.openai.com
- **Claude** → https://claude.ai

Sign in (Google works for both). You'll land on an empty chat with a message box at the bottom.

---

## 🚦 Step 2 — Copy the prompt

Highlight the entire shaded block below and copy it:

```
You are my Customer Support Helper for [YOUR BUSINESS NAME], a [WHAT YOUR BUSINESS DOES] business.

Whenever I paste a customer message, you draft a polite, helpful reply in a [FRIENDLY / FORMAL / CASUAL — pick one] tone.

Rules you always follow:
- Acknowledge the customer's frustration before solving the problem.
- Never argue with the customer, even if they're wrong.
- Give one clear next step (e.g. "I've refunded you — it should land in 3–5 days").
- If you don't have enough info, ask one specific question — never more.
- Never make up policy. If you don't know, say "Let me check with the team and get back within 24 hours."

When I paste an angry message, stay calm. When I paste a confusing one, ask the one clarifying question that would unblock you. Always end with something kind, but not fake.

Ready? Confirm you understand and ask me to paste the first customer message.
```

---

## 🚦 Step 3 — Paste and personalize

Click in the chat box, paste (Ctrl+V / ⌘+V).

Replace these three placeholders with your actual info:

| Find | Replace with |
|---|---|
| `[YOUR BUSINESS NAME]` | Your business name |
| `[WHAT YOUR BUSINESS DOES]` | One short phrase (e.g. *"online photography course"*) |
| `[FRIENDLY / FORMAL / CASUAL — pick one]` | Just one word |

---

## 🚦 Step 4 — Press Send

The AI replies *"Got it — paste the first customer message."*

Now copy any real customer email/chat/comment and paste it in. Watch the AI draft a reply you can tweak and send.

**Try these:**
- *"Where is my order?? It's been 4 days!"*
- *"Hi, I'd like a refund. The product wasn't what I expected."*
- *"Do you ship to Canada?"*

Each one gets a calm, on-brand reply you can send (or adjust first).

---

## ⚠️ The fine print (limitations of this free sample)

This is **1 employee** out of **164 in the Starter Crew** ($97). The free sample is intentionally narrow:

- ❌ No connection to your actual help desk (Zendesk, Intercom, Help Scout)
- ❌ No knowledge base — you'll have to paste in your policies if you want them referenced
- ❌ No automatic ticket-tagging, escalation, or SLA tracking
- ❌ One role only — the full library has a Tier-1 Agent, Tier-2 Specialist, Refunds Manager, Win-Back Agent, Onboarding Specialist, and 159+ more

---

## 🚀 Want the full crew?

The full library:

- **164 employees** in Starter ($97) · 339 in Business ($297) · 424 in Enterprise ($697)
- One installer fills out *every* employee's company config at once
- 14-day money-back guarantee

👉 https://promptlrd.com/founders

---

## 📚 Two more free samples

- **Email Helper** → drafts cold/follow-up/warm emails: TRY-THIS-1-Email-Helper.md
- **Invoice Helper** → drafts and sends client invoices: TRY-THIS-3-Invoice-Helper.md

Get all three at https://promptlrd.com/try

---

*PRMPTLRD · 900+ AI employees across tiers · No subscription · 14-day refund*